I'm from PA and drove to Tampa, FL for vacation. My car broke down so I was pretty stressed. Al in service took care of me and gave me a loaner. I had a great experience thanks to Al and everyone else in service!
Service advisor Al Harter provides me with knowledgeable and efficient service to keep my Cadillac running in good order.
I worked with Neil Gerbe from about 2,000 miles away & had a tremendous experience purchasing sight-unseen. Post close Neil made sure the dealership went the extra mile to replace worn tires, add a soft-cover & just treat it like it was a baby. To help out in such an extreme needs circumstance was truly remarkable. It was the only reason I felt comfortable buying the way I did.
By far, the best customer service I’ve ever experienced, each and every time. Al Harter is exceptional. He goes above and beyond to make sure your needs are met efficiently. I had an unusual repair. He went out of his way to make sure it was under warranty and had transportation while they worked on my ATS. The entire staff always makes me feel like family when I’m there. It’s great! Thank you, Eileen
I want to thank Kathleen Gibson for the wonderful service that she provided at Dimmitt Cadillac of St Petersburg. She made the purchasing of my new Cadillac ATS Coupe an enjoyable experience. This is the first time that I have purchased a new vehicle and did not feel anxious or uncertain. She answered all of my questions and when talking with her, it was like talking to a friend and not a hard sell sales person. I am proud to be a member of the Dimmitt Cadillac family will recommend Kathleen Gibson and Dimmitt Cadillac of St Petersburg to all of my friends and co-workersAmy ClarkClearwater, Florida
Ryan Davis is awesome! Such a nice guy. (Truly jahnke what customer service is all about!! I only had my beautiful Cadillac ATS for a month, so I was super bummed it needed work already. Ryan let me know that I was still under my factory warranty! They fixed everything so fast and Ryan was great keeping me informed. (Called me within an hour to let me know what was wrong) When I dropped the car off I apologized for the car being so messy, and when I picked it up from Dimmitt,IT WAS CLEAN! This meant the world to me because I just moved to Florida for work and I've been so busy moving and working. My Caddy baby is running smooth. Thanks Dimmitt! Thanks Ryan!!
Called Dimmitt yesterday after seeing a certified Cadillac online. My luck, Scott was the sales person that picked up the call. In our 10 min conversation he answered all my questions and I gave him an offer. He passed the offer along and the deal was done within 10 minutes of my first call. Well I picked the car up today and it was even better than he described it. He took great care in the explanation of features and never once made us feel rushed. Working with Eric in finance was another easy fast experience too. We love the car and look forward to sending friends to them soon! Thanks again!!!
Ian Harrison was an incredibly patient gentleman with us in our long process of purchasing our car from Dimmitt Cadillac. His unspoken goal consistently was to help us reach our goal. Ian's actions were why we were so loyal to him and returned several times to his always genuine and comfortable dealings with us. And in the end it paid off for us. We purchased a wonderful car that perfectly fit us, and our budget. We truly encourage everyone to request Ian. He is a friendly and good person you can completely trust will help you reach *your* goal. Paul L.Patricia Jones assisted me when I called about my tire blowing out. She calmly explained I was covered for service with Dimmitt and connected me with Mike to come out and get me on my way again. Mike was terrific, also. They both were genuine in helping me, like a friend. Can't ask for more than that. I very much appreciate their genuine fine service. Paul L.
Patricia Jones is a true professional. She always greets us with a smile and asks how we're doing -- unlike others who simply ask, "How can I help you?". She finds out what we're concerned about and assures us that she can help us resolve the issue -- in detail. Love the details! She sets the wheels in motion without delay and we leave satisfied that the job will be done promptly and to our satisfaction. No one is like her!
My Salesperson, Abraham Nieves, was extraordinary. He executed the sale and delivery of my 2018 XT5 in the shortest time I've ever purchased a vehicle. He was professional and worked with me throughout the entire process to get me what I wanted at the price I wanted. The Financial Manager, Charlie, was awesome as well. Needless to say, the Service Department is AWESOME!I rate my overall buying experience 10++
I have always had a nice experience when doing business at Dimmitt. Yesterday I had my vehicle serviced and my service advisor made sure everything was taken care of. We also visited the sales department and meet with Paul who showed us a few cars. He was very nice and answered all our questions. We also met with Justin who is a manager and is working to possibly get us into a new vehicle. We never feel pressured when visiting and always leave with a good feeling.Thanks Al Alfisi
It is always a pleasure to deal with Al Harter, my service adviser at Dimmitt.Always courteous, professional, informative and pleasant.Everyone at the dealership has always been wonderful.
Excellent service, always. Rob Gordon provides exceptional service. He professional, responsive and always assists in every way possible.
John at Dimmit Land Rover is an excellent salesman. He walked us through the process of selecting our new Range Rover patiently and with no pressure. He gave us exactly what we were looking for. Excellent customer service and professionalism. They have us as clients for life.
Great deal and service at Audi Wesley Chapel. Isa King was my salesperson and she was great as well. I thought the facility was perfect and info I obtained about the Q5 was spot on. The price I paid was very reasonable. So I would recommend this dealership to anyone.
Awesome experience. Julie and everyone are great. I have hip surgery and treated me great.
I highly recommend Dimmitt Cadillac. My salesman James Pullman delivered excellent customer service. In fact he made the entire process seamless, I didn't even have to leave my office. It is because of James I bought my vehicle. If you are looking for great customer service and a pleasant car buying experience, Dimmitt is the dealer to work with!
Matt Jones was excellent to work with. Great job, highly recommend him.
The team at Wesley Chapel Audi were very friendly and knowledgeable. Our family was taken care of by Britta Becker. She has perfected the balance of professional and friendly. Britta was very informative and helped us through the process without being pushy or short with her time even though she already had another guest at the dealership she was attending to. The product and the service at Wesley Chapel Audi are step above the ordinary. You will not be disappointed.
Phenomenal new Audi dealership opened in Wesley Chapel. The service writers and service staff is everything that you would expect owning this premier luxury car maker and the dealership matches the perfection of the automotive experience. I have personally dealt with Antoine in service … straightforward, honest, professional and trustworthy. If you have the time to lounge while awaiting your Audi is being serviced, the ambience inside the dealership caters to your every lounging whim; new car and accessory shopping isn't bad either!
The Service Team at Dimmitt Land Rover is the best. Rob Gordon and John McCurdy at tops. I am on my second Land Rover and can always depend on them for attention to my service needs.
Nice staff. No harsh sales tactics. Although I did not see the car I wanted. They seem to be very reputable and upscale.
Rob Gordon goes above and beyond to take care of your needs and make the process seamless and easy. He offers amazing customer service. I will always do business with him and Dimmitt
Dan Robinson does an outstanding job meeting customers expectation. Great attitude
Greg Wall was helping me today on my Cadillac XTS PLATINUM. I just wanted to say Thank you
Bought a car from Maria and she made the experience effortless and comfortable. TJ with finance kept me laughing and was very quick with the paperwork and thorough explaining options. All the staff was smiling and courteous. Best dealership I have been to hands down.
This is THE collision facility for exotic and super cars. Rated for all repairs, including structural and mechanical by top Mfrs as factory approved facility. Aston Martin, Bentley, McLaren, Maserati, Tesla...to name a few.
First class dealer in every respect. Visited here and was very impressed. Would definitely buy here when I'm in the market for a car. Entire team from the top down is in tune to meet your every need. Refreshing.
Great Dealership. Armand was wonderful to work with and loved his no-pressure sales style. Very professional. TJ Muller did a very nice job of walking through the financials with us also. Highly recommend this dealership. Love my new car!
Worked with Chris and Kevin to purchase a Mclaren 650S. I never even saw the car in person, it was all done via email and text. They arranged shipping to Chicago for me as well. They were great to work with and resolved all of my issues quickly. Excellent communication and customer service. Thanks Guys !
My cadillac feel brandnew again and it a CTS 2009!! loving it
Shane was not only professional, but also very courteous with us. He made sure we were comfortable the entire time and had our vehicle diagnosed with in 20 minutes. We were given a loaner vehicle and she was also wonderful. Our vehicle was done when promised and washed and looked fantastic. Great job all around 5 plus stRs if I could!
Mark Powell is an exceptional talent as a Rolls Royce salesperson . He continues to make the experience enjoyable. Thanks Mark!!
I had my vehicle service at Dimmitt Cadillac the service was prompt and the staff was very courteous. The waiting room is very pleasant with fresh coffee and donuts. My service advisor was Kevin Hamby very pleasant and courteous
Although there were many Dimmitt team members that were involved in the purchase of my Aston Martin, Fred Krasne was my primary contact. He, as well as everyone else involved, made this the most enjoyable purchase of a car I have ever been involved in. Thanks to Fred, John, Rodney and Mark for their time, attention and professionalism. I would certainly recommend your company and these individuals to anyone thinking of buying an automobile.
Once again Scott McDonald in service has exceeded expectations he's a valuable asset to the Bentley brand ....THANK YOU
Excellent experience. I purchased a 2 year old MB S63 unseen just from photos online from out of state. I flew to Tampa International and took a 20 minute taxi to the dealership. Paperwork took ~15 minutes and I was in my new car in less than an hour from when I landed. Everything was efficient and professional. The car was as described. I worked with William who was very nice to deal with and knowledgeable about the vehicle, despite it not being the dealership's brand. Would recommend.
Top notch and first rate service. Very professional, attentive and quick. From my initial call for an appointment to dealing with Patricia Jones.
WOW!Never thought I would look forward to dropping my Audi off for routine maintenance (spending money). Immediately pulling up I am greeted like a family member and taking care of as if I'm the only one there. Great job to my friends Henry Garcia and Christene. This experience is one of many by this team - great job/ very consistent and professional. Looking forward to many years/cars with this Audi family. Eric Robinson
Robert Gordon was amazing! He had a loaner ready for me when I arrived. He kept me informed quickly about any needed repairs.He was very polite and attentive. He is my go to service consultant at Dimmitt. He has assisted me for 4 years with my Range Rover Sport.Robert Gordon is the very best!!
Best caddy tech around-ED booker. Just request him.he has been doing our caddy service for years
Dimmitt Automotive Group3333 Gandy BoulevardPinellas Park, FL. 33781To The Team at Dimmitt Automotive Group:I would like to take this opportunity to thank you for showing us why you have been “A Legacy of Service Since 1924.”In the time spent with Dimmitt Automotive Group we were extremely impressed not only by the Professional Service we received, but the Thoroughness, Attention to Detail, and Follow Up of your entire Knowledgeable Staff. From the Warm Greeting by your Friendly Receptionists, to the Personalized Service by your Sales Representatives, Sales Manager, and Business Manager it was a very Positive Experience. After entering your showroom it was only a few short minutes that we were offered water, coffee and donuts. We were not at all pressured, but allowed to walk around the showroom and the outside lot at our leisure, which gave us a better understanding of what we were really looking for. When the time came, your willingness to help us focus even more on our needs and taste was great. It was really nice to have someone take the time to thoroughly explain the difference between models and options, and in no hurry or pressure. Your Business Manager also did an incredible job, giving us excellent advice not only for this purchase, but the future as well.My wife and I agreed that we have never been treated better from Start, to Finish and Beyond at any automobile dealership. It truly is refreshing in the Fast Food, High Speed, Do it Yourself world to find someone that still believes in Personalized Service, always keeping the customers best interest in mind.In closing I would just say that we were also very impressed that every person we met had the same Positive Personality and Mission. It is obvious that your employees are treated very well and love their jobs; they pass that Passion, Happiness and Kindness on to your customers.Thank you so much for making our search for a new vehicle such a Pleasant Experience. We came away not only with a beautiful new vehicle, but fully educated about every detail of that vehicle. We are Extremely Happy. Well done Dimmitt Team!Larry & Pam BennettSeminole, Florida
I have to say this was by far one of the best experiences I have had locally at a Audi dealership. Henry Garcia was phenomenal. He had my loaner car ready promptly. He reviewed all the services my TTS would have done that day, and kept me up to date throughout the day on how the service was coming. He was even kind enough to make sure my kids got little wrists bands when I came back to pick up my car. If you want attention to detail and great service in the Tampa Bay area then be sure to visit them and ask for Henry Garcia. I will not be going anywhere else in the future. Thank you again Henry.
Very beautiful selection of premium vehicles. I was able to speak to an associate that was also very knowledgeable about the organs of how Aston Martin were originally built. They have also gotten the Only Aston Martin DB9 the is 10 years old that is fully warrantied still from Aston Martin. That is really cool it is the only one the is available in North America. It is the Convetable that is in my photo contributions.
This is he best sales experience buying a car that I have ever had. Mathew Jones at Mclaren of Tampa Bay was my sales person. His knowledge of the cars and his understanding is next to none. The whole process was very smooth and Mathew took me step by step through the process. I will make sure to let my friends know and refer them to him whenever possible.
Bought 2017 Caddilac XT5. Wally is the man to go too.Went to other dealerships did not felt welcome. Here at Dimmitt very welcome And friendly not pushy like other dealers. Excellent warranty. Explained everything in detail Thanks
Everything was absolutely perfect and just as I had requested. Al was fantastic - personable, nice, and patient. I couldn't have asked for more!!!
Glenn Adams was extremely helpful, courteous, and knowledgeable. If you are in the market for a Range Rover/Land Rover this is the place to go!!!
Brendan Callahan is one of the best sales people I have ever met. His patience, product knowledge, energy and honesty helped me through the process and the result is just terrific.
We had a very nice experience purchasing our new Land Rover from Ewan and the Maher Phil. Both were utmost professional. The last time we bought a brand new car was 14 years ago from Dimmitt Cadillac and we knew when it was time for a new car we would go back to them. Thank you for a pleasant transaction and we love our new Land Rover
My wife and I were "just browsing" at the Dimmitt showroom in Sarasota. We were treated to a no pressure informative discussion on the benefits of Bentley's, the Rolls Royce, and the McLaren 570S. Cary and Brendan were so helpful that we bought a Rolls and a McLaren on the same day.Thanks guys!
5 Star from start to finish. Scott Macdonald, Service Manager was awesome to work with and able to answer all my questions. The service department completed everything needed in a timely manner.
I recently traded in my Audi Q3 for an Audi Q5. I worked with Dion Ruiz on the purchase of the new Q5. Dion made the car buying process straight forward and stress free. He listened to what my needs were throughout the buying process and ensured that they were addressed. In fact, he did more listening than talking which is something I have not previously experienced when buying a new vehicle. I was even under an unusual time constraint, which he respected and worked around that so I could get on the road in my new vehicle as quickly as possible without missing any critical details. I would recommend asking for Dion if you find yourself at Audi Wesley Chapel. I also want to point out that the service department has stellar customer service as well. I have been taken care of by Henry Garcia a few times. He always does his best to get me in and out as quickly as possible. In addition to being clear about what is being done to my vehicle, he is also hospitable and courteous.
We were totally satisfied with the experience we had at Dimmitt Land Rover. Glen Adams was a great salesperson and everything went smooth and quickly from buying the car to picking it up and taking it home. These folks are top notch..Thank You
Rolls Royce is a fine product at this fine dealership.
Good Visit. Waiting for Ordered Parts to arrive. Patricia Jones very Helpful in that area
Great dealership. Honest and friendly. Very serious about taking care of the customer.
Tom Heinz and Matt Jones do a fantastic job to make buying a car a great experience with no pressure or stress. They go out of their way to demonstrate the features of the car to make sure you fully understand and appreciate it!
Due to past experiences with purchasing cars I was not at all looking forward to what I was sure to be a long, and unpleasant experience. I will be the first to say how surprised I was purchasing a vehicle at Dimmitt Land Rover. This was due to the high caliber of service, professionalism and knowledge that my husband and I experienced working with John Crapper. Never once did we feel like John was trying to sell us a vehicle but rather simply sharing his knowledge and genuine passion for the Land Rover vehicles. John helped us find the perfect vehicle. My husband currently drives a 2018 Jaguar F-Pace. He has expressed that when he is ready he will definitely purchase his next car from John! Thank you John for the most exceptional experience in purchasing a care that I have personally experienced. So excited to receive my new vehicle!
I gave this dealership five stars because there's nothing higher. Exquisite.
I always have a good experience at Dimmit. Whether I'm here for service, or like today taking delivery on a new Cadillac. Friendly, knowledgeable people always at your service. Kathleen Gibson was my sales person. Look for her if you're in buying mode. Dan in service is fantastic as well.
The ultimate in extreme luxury automotive and very professional sales and management
I purchased a McLaren from the Sarasota store. Surprisingly, I worked with the same person who used to be at Mercedes where I purchased an AMG GT S a year ago. A motivating part of the reason I purchased this car is that I have such comfort in working with Cary Smart. I am exceptionally pleased with the results and have my inclination about working with him confirmed. Also, the parts of the Dimmitt organization that I touched during this transaction were all, without exception, stellar to deal with. The Service Department is equally exceptional..
a real pleasure to work with
I recently purchased a car from Matt Jones at Dimmitt McLaren Tampa on Gandy Blvd. I had the most enjoyable experience in my whole life in picking out and purchasing a car working with Matt Jones. He is the ultimate professional. Because of Matt, I was able to make an intelligent decision on exactly what car was right for me. My hats off to you mate! I assure you as long as Matt is working at the dealership, I will be his life-long customer.Add to list Edit
They have some of the very best cars in the Area, an immaculate place that host beautiful Cars & Coffee breakfast once a month where you can enjoy the most amazing cars you can expect.
Scott McDonald and extended team have been great taking care of my Phantom. So happy that I have switched servicing my car from Fields Orlando to Dimmitt. Although Dimmitt being located in St Pete Tampa bay area is far from Winter Park, I am really happy to see that they have been able to service my Rolls and do some warranty work within a few days for matters that have been pending for months with no results at the Orlando dealership!! I am also going to transfer service of my Range Rover and Bentley to Dimmitt !
Andrej Dordevic was great to work with in purchasing my new Bentley. He was avaialble and knowledgeable and easy to work with. I would recommend him to anyone searching for a used vehicle at Dimmitt
Great car dealer. Aston Martin DB11 is amazing car.
Mark Tillman was invaluable throughout the entire process of ordering, tracking and ultimately personally delivering my vehicle to Sarasota. Since this was a 6 month process, I never once felt that I was put on a "back burner" at any time during this period. I was immediately notified as the car went thru the "build" process and was given the ability to track my vehicle from the time it left England until it arrived in the USA. Within days of arriving at the dealership, it was fully prepped and on its way to me. Truly a first class operation from start to finish.
Awesome place, I keep looking, the prices are actually reasonable for the value of the car.
The service department, especially Scott McDonald, at Aston Martin Tampa Bay are exceptional. He explained what service was needed and why. When the car was ready, we were notified. Scott explained was was done and the fees associated with the work. The car was returned to us spotlessly clean. Great job!
Very customer oriented personnel. Technically strong on vehicle knowledge Mr.Scott McDonald was very responsive and did an excellent job in making sure all my issues were addressed
Todd took great care of me. He can help you find the perfect luxury vehicle for you or your family.