Everyone was helpful. The problem was explained to me and fixed. The car runs smoothly and I love driving it, especially after the servicing. - Johanna Guzik
We are always greeted courteously and promptly. While our vehicle was in the service department, we stopped in to see our salesperson, Julie Walker and had a nice chat. We got some information that we wanted concerning the 2014 models and the new ELR. Our every experience with Dimmitt has been pleasurable. - Daniel Michalec
Always accommodating. Thank you for the no cost loaner. I came in with needing brakes, and oil change, and a mystery 'whooshing' sound upon acceleration. You repaired all, and the whooshing sound was due to low oil level. I felt that this was a perfect opportunity to make up an expensive repair, but you did not! A much fairer treatment than received by other dealers. Thank you. - Elaine Fess
Everyone is kind & smart. Very sharp and know what they are doing. My complements to your human sources dept. If all firms were like Dimmit it would be a better world! - William Mceuen
Completely satisfied. I feel Spencer is a great representative for the company and has the best interest of his clients. - Timothy Tonjes
My experience with Dimmitt Cadillac was about as good as it could be. They have a friendly and professional staff and they bent over backwards to make my car buying experience as easy as it could be. Deniz my contact was great and everyone I talked to all the way down to the service manager made me feel like I was part of a family now. First class dealer and highly recommended based on my experience. - Shawn Buske
Our service advisor Dan is a real professional and is the epitome of what a company desires in an employee. He and the service he provides are second to none. If I were ask is there any way to improve on the service provided at Dimmitt Cadillac my answer would be how do you improve on perfection?? - Charles Harpe
Salesperson, Julie Walker, was amiable, patient, knowledgeable, and
extremely accommodating. I was very fortunate to have had the Cadillac
experience with her. The management made every effort possible to
satisfy me in completing the purchase of the new Cadillac XTS. - Kenneth Yagoda
Everyone
my wife and I encountered at the dealership was exceptionally friendly
and helpful. We bought our first car - a 1953 Pontiac Special - and
about 20 or so more cars in our nearly 60 years of marriage, and
although we have been dealing with Dimmitt for only a few months, we
rate the company superior to all the other dealerships we have dealt
with over those years. Let’s hope that excellent relationship continues.
- Robert Macpherson
Starting with the most perfect
salesman we have ever had (Deniz Alkar) with kudos's to Todd Brown the
service advisor and Debbie for a job well done. The professionalism
knowledge and courtesy displayed by all that we have had contact with
was quite evident from beginning to end. The hardest part about the
whole process was staying away from the delicious looking pastry and
beverage bar. Thank you Dimmitt for being the grandest dealership
ever!!!!! - Walter Radwell
Fantastic dealership, 3rd car I have purchased from Robert Burns. Always excellent customer service during the sale and afterwards. - Peter Pierce
